Frasier Sterling Reviews

Got this as a gift. My boyfriend ordered a ring before valentines and it came 2 months later. Both rings are very low quality and turned my finger green after one wear. wouldn’t recommend. there are better more affordable options available.

It’s been 5 weeks since I placed my order and after requesting cancellation and threatening to report them I got a shipping notification today. I also had gotten a coupon for my troubles but I would be the biggest dummy on Earth if I ever ordered from the likes of them ever again????????????

I ordered three Frasier Sterling items. I live in Germany and I know that shipping is a bit more time-consuming as within the US. But I ordered over one month ago and never received any tracking information or something like this. So, I decided to write them an Email about it and the first answer I got was a triggered message. Then 10 days later I wrote another one and complained about the lack of given information. The only answer I got was an inappropriate „Hey babe“ and that they received a new restock of the items. On the website it never said that any of my ordered items was not available. Hopefully my order comes soon but I’m not going to order at Frasier Sterling again.

it has been 2 months since i placed my order. i have emailed multiple times, and each time been told that my rings were being shipped out. after two weeks when i emailed again, i was told there was another delay and my rings were being shipped out. after another two weeks, i emailed again, ans received the same information, though my rings never shipped out. it was repetitive, and i still have not received anything.

Ring turned my finger green. I’ve literally had it off for over a week now and still can’t get all the green completely off my finger! Not to mention I never got it wet and it still started to turn brownish within a week of wearing it. They also delete every comment that isn’t positive on their socials and their costumer service is horrible.

the quality of the jewellery is terrible.. worn a few times & they just turn completely brown. for the price point, i thought i’d get better quality than this ... truly disappointing

This is a horrible business. My order has taken 2 months, the telephone number doesnt even work, and they didnt even respond to my emails with actions. All they did was apologize for the delay...which is completely useless for a buyer. Do NOT buy from here, save yourself the hassle.

I never received my order from 4 months ago. I bought a Christmas gift from them and it was never shipped. Absolute worst experience I have ever had with a company since they STILL will not refund me, fulfill the order, or even answer my emails at this point. Rediculous!

It is a worst company for fake jewelry don't buy from them, If you did just refund your money and at this case they will refuse your refund so you should go to your bank and ask for chargeback, When you done that just give it one star here like I'm doing right now, optional steps report them to FTC ,econsumer and other organizations that care about customers got scammed like me and you by this store
REMEMBER
Report them on social media doesn't help at all and they actually do not care, plus begging them for a refund is not a right step to do, just hurt them as much as you can through reports them through those organizations and charge your money back immediately after asking them a refund which they will refuse it.
Have a nice day;)

i will spare the details but this is the worst company i’ve ever ordered from in terms of item quality and customer service. also the longest shipping ordeal nightmare of my online shopping career
first it took 4 months to get my package and it wasn’t even my package that showed up, my order was $150 of jewelry and this was one initial necklace with the wrong initial. They refused a refund and gave me store credit which i was not happy about. After MONTHS AGAIN of waiting and waiting it had been almost 9 months since my order before any of the pieces arrived and i was literally mind blown by how cheap the quality was. almost everything arrived broken or broke while i was putting it on. i’m not even kidding, the heart earrings broke, cherub necklace and earrings broke, initial necklace broken. Do not waste your money on this scam company

Cute designs but awful quality. My necklace tarnished within 2 weeks and I didn’t get it wet or anything

Awful experience, I ordered online in last May, supposed to receive the package in July. Never received it and no tracking number. They resent it in September, half of the order was missing. I had to wait 5 months in total to receive the whole thing... and what a disappointment! Awful quality, the supposed gold platted thing was gone in... 1 week! DO NOT ORDER ANYHTING FROM THEM